Tourism Trinidad Limited (TTL), through its Destination Development Department, hosted a training session for cruise transportation operators on Tuesday 31 March 2026 at the Cruise Ship Complex in Port of Spain.

The session brought together approximately 85 participants and featured opening remarks from Tourism Development Officer Ms. Shakila Medina and Tourism Technical Advisor Mr. Ryan D’Arcy.

Delivered virtually by the Aquila Centre for Cruise Excellence in Canada, the training focused on strengthening service delivery across key areas, including destination knowledge, safety awareness, professional conduct, and customer service standards. Participants also engaged in interactive discussions and scenario-based exercises designed to reflect real-world experiences within the sector.

The session reinforced the important role of transportation operators as frontline representatives of Trinidad and Tobago’s tourism industry, providing practical tools to enhance visitor interactions and overall service quality.

This initiative forms part of Tourism Trinidad Limited’s ongoing commitment to supporting a more professional, consistent, and visitor-focused tourism sector.